United States shipping methods and delivery ETAs:
- Standard shipping (via USPS): 7 business days after the item ships
- UPS Ground shipping: 3-5 business days after the item ships
- UPS Next Day/2nd Day Air: guaranteed same day shipment if your order is placed on a business day by 11am, Central Standard Time; all Air orders entered after this time will ship the next business day
- Your order will generally be shipped the same day if your order is placed by 11am, Central Standard Time. If your order is placed after that time, or on a non-business day, your order will ship the next business day. No C.O.D. will be accepted.
- Business Days are Monday through Friday.
- If a package is delayed in transit, customers must allow 30 days from date of shipment before OmneDiem can provide further assistance.
- UPS and FedEx cannot ship to PO Boxes.
International shipping methods and delivery ETAs:
- UPS Worldwide Expedited: 7-10 business days after the item ships.
- USPS First Class International (North America only): up to 20 business days after the item ships.
- Your order will generally be shipped the same day if your is placed by 11am Central Standard Time. If your order is placed after that time, or on a non-business day, your order will ship the next business day. No C.O.D. will be accepted.
- Delivery time frames do not include any time the package may be in possession by your local Customs bureau, only the time in transit by the carrier.
- Business Days are defined as Monday through Friday.
- If a package is delayed in transit, customers must allow 60 days from date of shipment before OmneDiem can provide further assistance.
- All International orders must ship within the country associated with the billing address. No dropships allowed.*
*Exception for orders shipped within North America
ATTENTION NORTH AMERICAN CUSTOMERS: USMCA and Changes to De Minimis:
The United States-Mexico-Canada Agreement is the treaty replacing NAFTA as of July 1st, 2020.
A significant change was made to the de minimis threshold for international shipments. De minimis is the minimum value of goods item below which no duties and/or taxes are assessed by Customs.
The new de minimis value thresholds for commercial shipments (i.e., UPS) into Canada and Mexico:
- The new Mexico de minimis threshold is $117 USD for duty and $50 USD for taxes.
- The new Canada de minimis threshold is $150 CAD for duty and $40 CAD for taxes, only for shipments exported directly from the U.S. or MX (for CA only).
- The U.S. threshold for importation remains at $800 USD.
For shipments traveling via a postal method (i.e., USPS), the threshold is $300 USD.
- If the value of the merchandise is $300 USD or less, it is free of any tax or duty under most circumstances. A commercial invoice is preferred, but not required for merchandise valued up to $300 USD.
- For merchandise with a value over $300 USD and up to $1,000 USD, duties and taxes may apply and a commercial invoice is required.
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