United States shipping methods and delivery ETAs:
- Standard shipping (via USPS): 7 business days after the item ships
- UPS Ground shipping: 3-5 business days after the item ships
- UPS Next Day/2nd Day Air: guaranteed same day shipment if your order is placed on a business day by 11am, Central Standard Time; all Air orders entered after this time will ship the next business day
- Your order will generally be shipped the same day if your order is placed by 11am, Central Standard Time. If your order is placed after that time, or on a non-business day, your order will ship the next business day. No C.O.D. will be accepted.
- Business Days are Monday through Friday.
- If a package is delayed in transit, customers must allow 30 days from date of shipment before OmneDiem can provide further assistance.
- UPS and FedEx cannot ship to PO Boxes.
International shipping methods and delivery ETAs:
- UPS Worldwide Expedited: 7-10 business days after the item ships.
- USPS First Class International (North America only): up to 20 business days after the item ships.
- Your order will generally be shipped the same day if your is placed by 11am Central Standard Time. If your order is placed after that time, or on a non-business day, your order will ship the next business day. No C.O.D. will be accepted.
- Delivery time frames do not include any time the package may be in possession by your local Customs bureau, only the time in transit by the carrier.
- Business Days are defined as Monday through Friday.
- If a package is delayed in transit, customers must allow 60 days from date of shipment before OmneDiem can provide further assistance.
- All International orders must ship within the country associated with the billing address. No dropships allowed.*
*Exception for orders shipped within North America
ATTENTION NORTH AMERICAN CUSTOMERS: USMCA and Changes to De Minimis:
The United States-Mexico-Canada Agreement is the treaty replacing NAFTA as of July 1st, 2020.
A significant change was made to the de minimis threshold for international shipments. De minimis is the minimum value of goods item below which no duties and/or taxes are assessed by Customs.
The new de minimis value thresholds for commercial shipments (i.e., UPS) into Canada and Mexico:
- The new Mexico de minimis threshold is $117 USD for duty and $50 USD for taxes.
- The new Canada de minimis threshold is $150 CAD for duty and $40 CAD for taxes, only for shipments exported directly from the U.S. or MX (for CA only).
- The U.S. threshold for importation remains at $800 USD.
For shipments traveling via a postal method (i.e., USPS), the threshold is $300 USD.
- If the value of the merchandise is $300 USD or less, it is free of any tax or duty under most circumstances. A commercial invoice is preferred, but not required for merchandise valued up to $300 USD.
- For merchandise with a value over $300 USD and up to $1,000 USD, duties and taxes may apply and a commercial invoice is required.
ATTENTION INTERNATIONAL CUSTOMERS:
- Please note: Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. Buyer’s failure to accept delivery (including in the event of buyer’s failure to accept delivery from customs owing to import duties, taxes or charges) may, in our sole discretion, mean that the products are not eligible for any refund of buyer’s original payment. If we do accept a return, any refunds related to such product returns, will be reduced by the shipping costs associated with the returned products.
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